The law requires a contact person when the company’s address is abroad (§ 24 (2) of the Äriregistri seadus, the Commercial Register Act). With a legal address in Estonia, a contact person is still how official documents reliably reach the company: a document delivered to the contact person counts as delivered to the company (§ 24 (7)).
What a Contact Person Actually Does
A contact person is a licensed representative listed in the Estonian Business Register on behalf of your company. The role exists to ensure there is always a qualified party in Estonia available to receive official communications and handle registry matters.
But the practical value goes further than receiving letters.
When Capture holds the contact person role for your company and you need to file an amendment, update your address, add a board member, or make any registry change — we can prepare and initiate it. You review and sign. Changes to the address and contact person data are included while the plan is active; other company changes cost €120.
Without a contact person in that role, every registry interaction requires you to log in yourself, prepare the submission correctly, and manage the process from start to finish. For an owner operating from abroad, across time zones, that friction adds up.
When It Is Legally Required
Under the Äriregistri seadus (Commercial Register Act) § 24 (2), a contact person must be designated when the company’s legal address is outside Estonia.
In simple terms:
- Company address in Estonia — a contact person is how official documents reliably reach the company
- Company address abroad — contact person legally mandatory
If you use a licensed Estonian address such as the one included in our Standard and Premium plans, Capture acts as the company’s contact person and receives official documents addressed to it. Here is why we include it.
Why We Include It in Standard and Premium
When something needs updating in the register, you can email our helpdesk, with a call when a question needs one, and have it handled, instead of managing it yourself every time.
Our Standard and Premium plans include licensed contact person service because it is the foundation of what we actually do. It is what allows us to monitor your company’s official status and catch anything that needs attention. You retain full control and decision-making. We do the operational work.
The Basic plan at €120 per year is a legal address only. No contact person, no formation, no support. It exists for owners who genuinely want a self-service setup and are comfortable managing everything themselves.
Who Can Act as a Contact Person
Not anyone can hold this role. When the company’s address is abroad, Estonian law limits it to qualified professionals and licensed service providers, including notaries, sworn advocates, audit firms, and licensed trust and company service providers authorized under Estonian anti-money laundering rules.
Capture holds FIU license FIU000432, which authorizes us to act as a contact person under Estonian law.
The Bottom Line
The law requires a contact person when the company’s address is abroad. For a foreign owner who wants their Estonian company to run without unnecessary friction, having a licensed provider in that role — one who receives official documents and prepares register changes for you — is not a nice-to-have. It is how the whole service works.
Get a licensed contact person with your Capture plan
Capture’s licensed contact person service is included by default in:
- Standard plan — €320/year — Legal address, licensed contact person, mail handling and digital formation for an OÜ involving up to 2 unique individuals across shareholders and board members.
- Premium plan — €520/year — Same core service for an OÜ or MTÜ involving up to 3 unique individuals.
- Every accounting plan also includes the contact person.
- Notary formation — €1,700 for one person, first year of Standard included — Full company formation for owners without e-Residency.
